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Black Mountain Press

Expert Business Solutions

Who We Are

Black Mountain Press (BMP) is a communications, media, and business consulting group that designs clear, compliant, conversion-ready outreach for modern brands. Simply stated, we make sure your message not only reaches your audience, but resonates through multimedia, creative wordsmithing, and decades of experience grounded in compliance. You’ve built your product and carefully curated your list; we exist to cut through the barriers and provide a direct, compliant pipeline to your audience with messaging that inspires action and delivers results. We specialize in audience engagement, message architecture, content production, onboarding flows, and SMS/MMS programs built to meet carrier and regulatory standards.

With 30+ years of hands-on experience, we handle the heavy lifting that small and mid-size teams struggle to staff and sustain, without the overhead of building an internal department. We operate with transparency, professionalism, and strict adherence to industry guidelines, documenting every step so campaigns are audit-ready and easy to scale.

Our mindset is simple: define the objective, reduce friction, deploy clean systems, and measure what matters. Whether you’re launching, stabilizing, or scaling, BMP brings senior judgment and sleeves-rolled-up execution to ship work that performs reliably and compliantly.

What We Do

  • Audience & Message Strategy: Ideal customer definition, positioning, offer design, and message frameworks that resonate and convert.
  • Content & Media Production: Web, email, SMS/MMS copy, and short-form media built for clarity, speed, and brand consistency.
  • Compliant Messaging Programs: Toll-free/10DLC setup, consent language, HELP/STOP flows, frequency controls, and opt-in logging aligned with carrier and regulatory standards.
  • Onboarding & Enablement: Funnels, training, SOPs, scorecards, and QA to scale sales and support teams without chaos.
  • Systems & Analytics: CRM integration, source-of-truth reporting, UTM discipline, and dashboards that tie activity to outcomes.
  • Fractional Program Management: From discovery and plan to launch and iteration, BMP owns the timeline, deliverables, and results.

Case Studies

1) Product Launch Awareness

Scenario: A new product needed fast, targeted awareness in a crowded category.

Approach: BMP validated the audience, built a message pack (site, email, toll-free SMS), and deployed a tight content calendar with clear CTAs and explicit consent language.

Outcome: Brand recall and engagement lifted, qualified traffic hit the offer page, and a clean pipeline of opted-in prospects primed sales follow-up, without deliverability issues.

2) Global Scale & Staffing

Scenario: A company preparing for international growth needed sales, coordination, and customer service staffing, quickly and predictably.

Approach: BMP took a front-line role: qualifying inbound candidates, standardizing interviews, coordinating training, and implementing retention tools (scorecards, cadence, playbooks).

Outcome: Time-to-hire dropped, ramp time improved, and performance stabilized across regions with clearer managerial visibility and lower attrition.

3) Thought Leadership Through Publishing

Scenario: A technology client had a large archive of proprietary research and technical insights but lacked a strategy for turning that knowledge into market-facing content.

Approach: BMP worked closely with their internal team to distill complex data into clear, high-impact white papers. We developed a publishing cadence, designed branded templates, and integrated lead capture forms to position the content as a client acquisition tool.

Outcome: The white paper series attracted targeted inbound interest, established the client as a trusted authority in their space, and produced a steady pipeline of qualified leads aligned with their sales objectives.

Black Mountain Press delivers senior-level consulting and hands-on deployment to companies worldwide solving unique, ongoing problems at a fraction of the cost of full-time internal personnel.

How We Work

Every engagement starts with a discovery sprint: we map your goals, systems, bottlenecks, and regulatory requirements. Then we design and deploy a messaging strategy aligned with your brand, offer, and operational needs.

  • 01. Assess: We identify core objectives, compliance gaps, and audience context.
  • 02. Design: Messaging frameworks, workflows, and tech stack integrations are built to spec.
  • 03. Deploy: We implement, test, and launch with carrier-compliant structure and full documentation.
  • 04. Support: Ongoing support includes optimization, reporting, and response training as needed.

Our goal isn’t to create dependency, it’s to leave your team stronger, more efficient, and audit-ready.

What Sets Us Apart

  • We’re operators, not theorists: We’ve built, launched, and scaled campaigns from scratch, so we know the landmines.
  • We lead with compliance: Our workflows and copy are designed to align with carrier filters and regulators on day one.
  • We move fast: From intake to live launch, we minimize lag, maximize clarity, and hit the ground running.
  • We document everything: So when you get audited, you have nothing to fear.
  • We don’t do bloated: No fluff. No slides. Just clean systems, sharp language, and measurable results.

Thank you for the trust you place in us. We look forward to working with you and exceeding your expectations…